Privacy Policy

1. Introduction

Smiles By Design Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Travel preferences and requirements
• Payment information (processed securely through third-party providers)
• Passport and identification details (for international travel)
• Emergency contact information
• Dietary restrictions and accessibility needs

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Cookies and tracking technologies
• Device information and operating system

3. How We Use Your Information

We use the information we collect to:

• Provide and manage travel services and bookings
• Process payments and transactions
• Communicate with you about your travel plans
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and security threats

4. Information Sharing

We may share your information with:

• Travel Partners: Airlines, hotels, cruise lines, and other service providers
• Payment Processors: Secure third-party payment services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Request data portability
• Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us