Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Smiles By Design Travel ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Smiles By Design Travel provides travel planning, booking, and related services including:

• Flight reservations and bookings
• Hotel and accommodation arrangements
• Cruise bookings and packages
• Car rental services
• Tour packages and activities
• Travel consultation and planning

3. Booking and Payment Terms

Booking Process

• All bookings are subject to availability and confirmation
• Prices are subject to change until payment is received
• We reserve the right to refuse service to anyone
• Special requests cannot be guaranteed

Payment

• Payment is required at time of booking unless otherwise arranged
• We accept major credit cards and other specified payment methods
• All prices are in USD unless otherwise stated
• Additional fees may apply for certain services

4. Cancellation and Refund Policy

Cancellations

• Cancellation policies vary by service provider and booking type
• Some bookings may be non-refundable
• Cancellation fees may apply
• Travel insurance is recommended to protect against unforeseen circumstances

Refunds

• Refunds are processed according to the terms of each service provider
• Processing time varies by payment method and provider
• Service fees may be non-refundable
• Refunds are subject to the original payment method

5. Travel Documents and Requirements

You are responsible for:

• Ensuring you have valid passports and visas
• Meeting health and vaccination requirements
• Checking travel advisories and restrictions
• Obtaining necessary travel insurance
• Arriving at departure points on time

6. Limitation of Liability

Smiles By Design Travel acts as an intermediary between you and travel service providers. We are not liable for:

• Acts or omissions of third-party service providers
• Flight delays, cancellations, or schedule changes
• Lost or damaged luggage
• Personal injury or property damage
• Force majeure events (natural disasters, political unrest, etc.)
• Changes in government regulations or travel restrictions

7. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Provide false or misleading information
• Interfere with our website or services
• Violate any applicable laws or regulations
• Infringe on intellectual property rights

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Smiles By Design Travel or its licensors and is protected by copyright and other intellectual property laws.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

• Good faith negotiation
• Mediation if negotiation fails
• Binding arbitration as a last resort

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

12. Contact Information